Reviews & follow-ups

Tools that ask customers for reviews and send follow-ups automatically, from Trustpilot to review-request apps, with real prices.

Tools for this

Our pick for you

Quo (formerly OpenPhone)

$19/mo per user

Small teams wanting a shared business number with texting on their own phones.

Not for: Businesses needing UK local numbers or a traditional desk-phone system.

7-day trialNot tested by us yetUS

Price checked 8 Oct 2026 on quo.comVisit Quo (formerly OpenPhone) (opens in a new tab)

Pricing details

Starter $19/user/mo billed monthly ($15 billed annually); Business $33 ($23); Scale $47 ($35). Taxes and fees added at checkout.

Our pick for you

Jobber

$49/mo

Owner-operators and small crews who want quoting, scheduling, invoicing and payments in one easy app.

Not for: Large multi-location operations needing deep dispatch, pricebook and payroll features.

14-day trialNot tested by us yetUSUK

Price checked 8 Oct 2026 on getjobber.comVisit Jobber (opens in a new tab)

Pricing details

Core plan, 1 user, $49/mo with no commitment; $39/mo with 1-year commitment; $29/mo billed annually. Extra users $29/mo each. Connect from $139/mo, Grow from $199/mo (monthly, 1 user). Trial is of Grow plan, no card. 16+ users: contact sales.

Our pick for you

NiceJob

$75/mo

Home-service businesses wanting automated review requests and referral campaigns.

Not for: Businesses needing UK-focused review platforms like Trustpilot.

14-day trialNot tested by us yetUS

Price checked 8 Oct 2026 on get.nicejob.comVisit NiceJob (opens in a new tab)

Pricing details

Starter $75/mo billed monthly; Pro $125/mo. Sites add-on $99/mo + $199 setup. No contracts. 14-day trial.

Our pick for you

Trustpilot

£119/mo

UK businesses where customers check Trustpilot before hiring.

Not for: US local trades where Google reviews matter far more.

Free planNot tested by us yetUKUS

Price checked 8 Oct 2026 on uk.business.trustpilot.com · billed yearlyVisit Trustpilot (opens in a new tab)

Pricing details

UK page: Free plan (50 review invitations/mo). Starter £119/mo per domain billed annually (12-month prepaid; new small businesses). Plus £289/mo (14-day trial). US page shows Starter from $99/mo billed annually.

$300/mo

Businesses where every call is high-value and a human voice with intake and booking matters.

Not for: Very price-sensitive solo trades with high call volumes of low-value calls.

Not tested by us yetUS

Price checked 8 Oct 2026 on smith.aiVisit Smith.ai Virtual Receptionists (opens in a new tab)

Pricing details

Human receptionist Starter $300/mo for 30 calls ($11.50/call overage); Basic $810/90 calls; Pro $2,100/300 calls. Month-to-month; 10% off for 12-month term. No free trial; 30-day money-back guarantee (refund up to $1,000).

Our pick for you

Birdeye

On request

Multi-location and franchise service businesses managing reputation at scale.

Not for: Single-van operators.

Not tested by us yetUS

Price checked 8 Oct 2026 on birdeye.comVisit Birdeye (opens in a new tab)

Pricing details

Pricing is per location (form asks location count). No prices published; GET PRICING form asking number of locations. No trial mentioned.

Our pick for you

Podium

On request

Established local businesses wanting reviews, webchat, texting and payments under one inbox.

Not for: Solo trades on a tight budget wanting self-serve pricing.

Not tested by us yetUS

Price checked 8 Oct 2026 on podium.comVisit Podium (opens in a new tab)

Pricing details

No prices published: 'talk to our sales team for details'. AI Employee add-on available on any plan.

Our pick for you

ServiceTitan

On request

Established residential/commercial HVAC, plumbing and electrical contractors with dispatchers and office staff.

Not for: Solo operators and small crews; cost and setup are heavy for under ~10 techs.

Not tested by us yetUS

Price checked 8 Oct 2026 on servicetitan.comVisit ServiceTitan (opens in a new tab)

Pricing details

No prices published. Plans Starter, Essentials, The Works each show 'Request Pricing'; page says pricing is based on number of technicians. Free demo only, no trial.

Our pick for you

Housecall Pro

$79/mo

US home-service teams of 1-8 who want an all-in-one app with built-in marketing and review tools.

Not for: UK businesses, or large shops needing enterprise-grade dispatch.

14-day trialNot tested by us yetUS

Price checked 8 Oct 2026 on housecallpro.comVisit Housecall Pro (opens in a new tab)

Pricing details

Basic plan, 1 user: $79/mo shown alongside $59/mo billed annually (page toggle Annual/Monthly; monthly figure not explicitly labelled). Essentials $189/$149 (5 users), Max $329/$299 (8 users, +$35/user). Promo intro offers also shown. Trial gives MAX plan, no card.

Our pick for you

Smith.ai AI Receptionist

$150/mo

Small businesses wanting to try an AI answering agent free before paying.

Not for: Businesses that need a live human on every call.

Free planNot tested by us yetUS

Price checked 8 Oct 2026 on smith.aiVisit Smith.ai AI Receptionist (opens in a new tab)

Pricing details

Free plan: 25 real calls/mo ($3.00/call overage). Pro $150/mo (75-300 call tiers, per-call rates $2.00-$1.67, overage $2.50-$2.17); Enterprise $500/mo. Month-to-month, 30 days' notice to cancel. Page pairing of tiers to totals not fully explicit.

Our pick for you

Broadly

$399/mo

Local service businesses wanting done-for-you reviews, webchat and marketing.

Not for: Budget-conscious solo operators.

Not tested by us yetUS

Price checked 8 Oct 2026 on broadly.comVisit Broadly (opens in a new tab)

Pricing details

Standard $399/mo billed monthly + $350 onboarding (FAQ contradicts: 'no setup fees'). Pro $699, Premium $999. Reputation AI from $79/mo standalone. Trial not stated.

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